In the article below, Robert Comperini offers some excellent tips for his older, non-vented Bendix washer/dryer in his 1997 D. Some of these tips probably still apply to the current Splendide line of vented washer/dryers.
I (Bob Cook) have also had great experience with Westmoreland Sales. They have a website with great info at www.westlandsales.com and also at www.splendide.com, email address is email@example.com. Their phone number is (503) 655-2563, Fax: (503) 656-8829.
Here is Robert Comperini's comments:
I had an interesting experience this weekend. Fired up the washer ("Bendix") to do a load of clothes. Shortly after I started it, the drum quit turning. The clothes just sat there getting soaked. Great!
I looked all over the machine, trying to find a number for repair. Nothing. Checked the owner's manual. Even less information. Wonderful. This is going to be fun.
Today, I went to my local Fleetwood dealer, and asked them who to call. They gave me the number for Marine Appliances International in Burbank California, who apparently distributed these washers to Fleetwood. I called them, and got an answering machine. I waited, but got no call back.
I then called Fleetwood directly, and described my problem. They suggested I call Westland Sales in Oregon.
So, I called Westland, and spoke with a Mr. Darrell Klein. I described my problem. He seemed to know a LOT about that particular machine, and common failure points on the washer. When I told him I had no luck trying to get in touch with the local rep, he responded with "Gee, you didn't try calling Marine Appliances, did you? They'll never return your call". He then went on to tell me that for whatever reason, they will no longer support customers that have these units in their Discoveries (and the story/history was pretty scary too). Apparently Fleetwood no longer uses this model in the Discoveries... so this probably only affect those of us with early models. For kicks, I went to the BBB website, and looked up that company. Sure enough, it appears they don't have a very good record.
Anyway, he spent about 30 minutes on the phone with me walking me thru the process of checking the 2 or 3 common things that cause the problem I described. And by golly, he was right. Turns out there was a fuse blown on a controller panel. And he even recommended that I replace that "odd sized" fuse with a more standard one that I could buy locally, instead of ordering those odd-sized (expensive) ones from him.
I mention all this only because I think its pretty nice when someone will spend all that time on the phone helping a fellow out for no charge. He could have easily tried to sell me "parts", or send me to a repair facility. He did give me the name and number of a person he deals with in the Los Angeles area, in case I needed to take it in for repairs, but he said "lets try a few things on the phone first, before we send you all the way down there".
Many thanks to Westland and Mr. Klein.
Now, if you're still reading this, here's what was checked, and what apparently is common on these early units:
The DISCOVERY OWNERS ASSOCIATION, INC, was formed to promote the sharing of information and the camaraderie of fellow Discovery motorhome owners. Membership in the club is limited to owners of Fleetwood Discovery motorhomes.